Free shipping all over India
Get 5% off on orders above ₹5,000
Get 10% off on orders above ₹10,000.
Free shipping all over India
Get 5% off on orders above ₹5,000
Get 10% off on orders above ₹10,000.
Last Updated: October 24, 2025
Brand Name: Rapa Silks
Email: customercare@rapasilks.com
Contact Number: 7676118133
At Rapa Silks, we take great care to ensure that your order reaches you safely, promptly, and in perfect condition. Every saree is packed with love and attention to preserve its elegance and quality during transit.
All confirmed orders are processed within 2–4 business days after payment verification.
Handwoven and made-to-order sarees may take additional time, depending on availability and craftsmanship.
Orders placed on weekends or public holidays will be processed on the next working day.
We offer domestic and international shipping through trusted courier partners.
Domestic Shipping (India):
Delivery within 5–10 business days after dispatch, depending on your location.
International Shipping:
Delivery within 10–20 business days, subject to customs clearance and destination country policies.
You will receive a tracking number via email or SMS once your order has been dispatched.
Within India: We offer free standard shipping on all prepaid orders above ₹2,000.
For orders below ₹2,000, a nominal shipping charge may apply.
International Orders: Shipping costs vary by destination and weight; the final charge will be shown at checkout.
Once your order has been shipped, you will receive:
A tracking link to monitor delivery progress.
Email/SMS updates from our logistics partner.
If you do not receive tracking details within 3 days of placing your order, please contact us at Rapasilks123@gmail.com.
While we strive for timely delivery, delays may occur due to:
Unforeseen weather conditions
Festive or holiday seasons
Customs or local courier delays
In such cases, we will keep you informed and assist you in tracking your order until delivery.
Please ensure your shipping address and contact details are accurate at checkout.
If a package is returned due to an incorrect address or repeated failed delivery attempts, reshipping charges will apply.
For international shipments, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
We recommend checking your country’s import policies before placing an order.
If your package arrives damaged or items are missing:
Please contact us within 48 hours of delivery with clear photos of the package and product.
We will assist you in resolving the issue promptly.
For shipping-related queries, reach out to us at:
📧 Email: customercare@rapasilks.com
📞 Phone: 7676118133
🕓 Working Hours: Monday – Saturday | 10:00 AM – 7:00 PM
