Free shipping all over India
Get 5% off on orders above ₹5,000
Get 10% off on orders above ₹10,000.
Free shipping all over India
Get 5% off on orders above ₹5,000
Get 10% off on orders above ₹10,000.
Last Updated: October 24, 2025
Brand Name: Rapa Silks
Email: customercare@rapasilks.com
Contact Number: 7676118133
At Rapa Silks, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or contact us through any of our platforms.
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, shipping and billing address.
Payment Information: Details required to process your order securely (we do not store your credit/debit card details).
Order Details: Product preferences, purchase history, and transaction records.
Technical Data: IP address, browser type, device information, and browsing activity on our website.
Communication Data: Feedback, queries, and customer service interactions.
We use your personal data for the following purposes:
To process and fulfill your orders.
To send order updates, invoices, and shipping notifications.
To respond to your queries, feedback, or complaints.
To improve our products, services, and website experience.
To send promotional offers, newsletters, or updates (only with your consent).
To comply with legal and regulatory requirements.
We take reasonable and appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure.
All online transactions are processed through secure and encrypted payment gateways.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We do not sell, trade, or rent your personal information to third parties.
We may share limited information with:
Service providers (e.g., delivery partners, payment gateways) to complete your order.
Legal authorities, if required by law or to protect our legal rights.
All such partners are bound by confidentiality and data protection obligations.
Our website may use cookies to enhance your browsing experience.
Cookies help us:
Remember your preferences and shopping cart items.
Understand how you interact with our website.
You can choose to disable cookies through your browser settings, though some features may not function properly.
You have the right to:
Access, update, or correct your personal data.
Request deletion of your information from our systems (where applicable).
Withdraw consent from receiving marketing communications at any time by contacting us at Rapasilks123@gmail.com.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before sharing any personal information.
Rapa Silks reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
📧 Email: customercare@rapasilks.com
📞 Phone: 7676118133
🕓 Working Hours: Monday – Saturday | 10:00 AM – 7:00 PM
